Faqs
Need some answer?
Will my chauffeur drive in excess of speed?
No, the parking and tolls will be added to the final bill.
Do fares include parking and tolls?
Not at all. Your chauffeur will always drive accordingly to the law in a professional manner.
Will my chauffeur open the doors?
Yes, this is as standard with Luxlane.
Will my chauffeur wear a suit?
Yes, your chauffeur will always be dress in a suit including a tie
What if my flight arrives early or late?
We track flights and arrive just before the flight lands.
Will my chauffeur speak to me?
Your chauffeur will happily answer any questions you may have.
What happens if my flight details change?
Please update with any changes as soon as you can.
Will my chauffeur help with my luggages and bags?
Yes, your chauffeur will happily assist with any baggage.
Do you have a minimum hour requirement?
Yes, minimum hire is 3 hours
How long before my flight should i arrive at the terminal?
You should aim to arrive 2-3 hours before your flight but double check with airlines.
How will we meet the chauffeur at the airport?
Once you clear customs, look for your chauffeur who will be holding a name-board. The chauffeur will also send you an SMS just before your flight lands if you have provided a mobile contact number.
Will my chauffeur respect my privacy and confidentiality?
Yes, your chauffeur will always respect privacy and confidentiality as they have agreed and signed our agreements.
